Privacy Policy Pusi888 – Our Commitment to Protecting Your Data

This Privacy Policy applies to all users of the Pusi888 platform — covering the website, mobile application, and any other online services we operate under the Pusi888 name. By registering for or using our platform, you agree to the collection and use of your personal data as described in this document.

Pusi888 takes your privacy seriously. We understand that you are entrusting us with sensitive personal information – including financial details and your activity records – and we do not take that trust lightly. Every decision we make about how your data is managed is guided by a single priority: protecting your privacy and security in full.

This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy Pusi888 together forms the comprehensive agreement framework between you and our platform. Where any conflict exists between these documents, this Privacy Policy shall take precedence on all matters relating to the handling of personal data.

Pusi888 collects your personal data through several channels – directly when you provide it to us, automatically through your use of the platform, and in certain cases from trusted third-party service providers. The categories of data we collect are as follows:

Pusi888 does not collect sensitive data such as health information, religion or political affiliation. We also do not directly collect credit card details – all payments are processed through registered, secure third-party payment gateways to ensure your sensitive financial information never passes directly through our servers.

Every piece of data we collect has a clear and legitimate purpose. Pusi888 uses your personal data for the following purposes:

• Account Management: Creating and managing your pusi888 account, verifying your identity, processing logins and protecting your account from unauthorised access.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as processing withdrawal of winnings to your bank account or digital wallet in Malaysia.
• Legal Compliance: Meeting applicable regulatory and legal requirements, including KYC (Know Your Customer) processes and anti-money laundering obligations.
• Customer Support: Enabling the pusi888 support team to assist you efficiently whenever you reach out via live chat, WhatsApp or email.
• Platform Security: Detecting and preventing fraud, bot usage, multi-account activity and any conduct that violates Pusi888's Terms & Conditions.
• Responsible Gaming: Monitoring usage patterns to identify players who may require responsible gaming support and to enforce the limits you have set for yourself.
• Marketing Communications: Sending you information about Pusi888 promotions, special bonuses and platform updates – but only with your consent, which you may withdraw at any time.
• Platform Improvements: Analysing usage patterns in aggregated, anonymised form to help us improve the Pusi888 platform's interface, performance and content over time.

Pusi888 understands that the decision to entrust us with your personal data is one you make on the basis of trust. We honour that trust by ensuring your data is shared only in the following situations – and nothing beyond that:

• Payment Providers: Information required to process transactions is shared with the payment gateways we use, such as Touch 'n Go eWallet, GrabPay, and FPX. They receive only the data necessary to process the relevant payment and are bound by strict data protection agreements with Pusi888.
• Technical Service Providers: Companies that provide technical infrastructure, hosting services and cybersecurity support for pusi888 may have limited access to certain data in the course of delivering those services. They are not permitted to use this data for any other purpose.
• Regulatory Authorities: Pusi888 will disclose personal data to government authorities or law enforcement bodies if required to do so by law or a valid court order. We will endeavour to notify you of such disclosures where the law permits us to do so.
• With Your Consent: Pusi888 may share your data with third parties if you have given explicit consent for such sharing — for example, for specific promotions you have chosen to participate in.

In all of the above cases, Pusi888 ensures that the receiving party has adequate data protection measures in place and uses the data solely for the specified purpose. We never sell, rent, or disclose your personal data for third-party marketing purposes.

Protecting your personal data is Pusi888's highest technical and organisational priority. We invest continuously in our security infrastructure, because we recognise that the trust Malaysian players place in us is something that must be actively maintained every single day.

• 256-bit SSL Encryption: All communications between your device and the Pusi888 platform are encrypted using Transport Layer Security (TLS) protocol with a 256-bit key — making it virtually impossible for unauthorised parties to intercept or decrypt.
• Two-Factor Authentication (2FA): pusi888 offers two-factor authentication for account login. We strongly encourage all members to enable this feature as an added layer of protection against unauthorised access.
• Internal Access Controls: Only Pusi888 staff who require access to your personal data to carry out their authorised duties are permitted to access it. All internal access is logged and regularly monitored.
• Regular Security Audits: The Pusi888 platform undergoes periodic independent security audits to identify and address any vulnerabilities before they can be exploited by unauthorised parties.
• 24/7 Threat Monitoring: Pusi888's threat detection system operates around the clock to identify suspicious activity, intrusion attempts, or any anomalies that could compromise data security.

While Pusi888 takes all reasonable technical measures to protect your data, no digital security system can guarantee absolute protection. You also play an important role in keeping your account secure — ensure your password is strong, unique, and not shared with anyone.

Pusi888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain the security of your login session, and understand how players interact with the platform for continuous improvement purposes.

Pusi888 uses three main categories of cookies:

• Essential Cookies: Required for core platform functionality such as login authentication and session security. These cookies cannot be disabled without affecting your ability to use Pusi888.
• Preference Cookies: Remembering your preferences and settings such as language and display options. These can be disabled but may affect certain customisation features.
• Analytics Cookies: Collecting aggregated, anonymised information about how players use the platform to help us improve the user experience. This can be disabled in your browser settings without affecting core functionality.

As a Pusi888 member and an individual whose personal data we hold, you have several important rights that Pusi888 is committed to respecting and facilitating. These rights can be exercised by contacting our support team or through your account settings:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Pusi888 will provide this information in a readable format within 14 business days of receiving your request.
• Right to Rectification: If the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. This includes your name, phone number, email address, and other contact information.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data. However, this right may be limited where Pusi888 is required to retain data in order to comply with legal or regulatory obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once an objection is received, Pusi888 will immediately cease using your data for that purpose.
• Right to Data Portability: You have the right to receive the personal data you have provided to Pusi888 in a structured, machine-readable format and to transfer it to another party if you choose.

To exercise any of the above rights, contact the Pusi888 customer support team via live chat, WhatsApp or email at support@pusi888.best. Please include your account details and the nature of your request to help us process it efficiently. Pusi888 will action your request within 14 business days and notify you of the steps taken.

Pusi888 is an entertainment platform intended exclusively for individuals aged 18 and above. Our platform is not designed for minors, and we do not target or knowingly collect personal data from anyone under 18. This is a policy we enforce strictly and will not compromise under any circumstances.

The pusi888 registration process requires age verification via a Malaysian phone number and may require additional identity verification through your MyKad number. Should pusi888 discover that personal data belonging to an underage individual has been collected inadvertently, we will take the following steps immediately:

• Suspending the account in question immediately.
• Permanently deleting all personal data belonging to that minor from our systems.
• Returning any funds that may be held in the account in accordance with established procedures.
• Notifying the appropriate authorities where required under applicable law.

If you are a parent or guardian who believes that your minor child has registered an account with pusi888, please contact our customer support immediately at support@pusi888.best so that we can address the situation promptly and safely.

The pusi888 platform may include links or references to third-party websites or services in certain contexts – for example, links to the official sites of sports leagues or esports tournaments being covered. These links are provided purely for informational convenience.

Pusi888's Privacy Policy does not apply to any third-party websites or services. pusi888 is not responsible for the privacy practices, content, or security policies of any third-party website. We encourage you to read the Privacy Policy of each third-party website you visit separately. Your use of any third-party website is entirely at your own responsibility and risk.

Pusi888 reserves the right to update or amend this Privacy Policy from time to time in response to changes in technology, legislation, industry practices, or the way we operate. Whenever we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending a notification to your registered email if the changes are significant and materially affect your rights.
• Displaying an in-platform notice on pusi888 at least 7 days before the changes take effect.

Continued use of the pusi888 platform after the effective date of any Privacy Policy changes will be considered your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account and discontinue use of the platform before those changes take effect.

If you have any questions, concerns, or requests regarding Pusi888's Privacy Policy or how we handle your personal data, our team is ready to assist. You can reach us through the following channels:

• Privacy Email: support@pusi888.best – include "Privacy Enquiry" in the email subject line for faster processing.
• Live Chat: Contact our support team via the 24/7 live chat button within the Pusi888 platform for urgent enquiries.
• WhatsApp: Contact pusi888's official WhatsApp number, available within the platform, for privacy and account-related enquiries.

Pusi888 is committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion applications, processing may take up to 14 business days. We will notify you by email once your request has been completed.